TERMS & CONDITIONS
PRODUCTS & SERVICES
Retail: Rachelle Rose Designs is an online retailer for original clothing & accessories. All products are handmade and/or designed by Rachelle Rose.
Wholesale: Rachelle Rose Designs sells to small businesses. When purchasing for your business you agree to; pay in full for your order & no returns, only exchanges if items are damaged upon arrival. Your business should not alter labels or tags and all items should be recognized under the brand, Rachelle Rose Designs. If items do not sell in the store, Rachelle Rose Designs is not liable and will not accept returns or refund the balance of your order. You are allowed to sell any items purchased from Rachelle Rose Designs any way you see fit, in store, online, etc… Please contact Rachelle Rose Designs if you would like photographs for your website. Rachelle Rose Designs asks that you price your items according to the agreement signed upon ordering.
Custom: Rachelle Rose Designs produces custom clothing and accessories. Please contact us with your inquiries. Upon placing your custom order, your measurements will be taken. Items will be made to fit these measurements. We are happy to alter the item DOWN to fit you. If your measurements get bigger in the timeframe the item is being produced, Rachelle Rose Designs is not responsible and will complete the garment according to the measurements provided at the first consultation. Rachelle Rose Designs has the right to deny any custom orders that are not possible to produce properly or in the appropriate time frame.
Products remain property of Rachelle Rose Designs until the full payment is made. The prices are applicable to the date of purchase. Shipping costs and fees are recognized by the purchaser before confirmation. American Express, Discover, Visa & Mastercard are accepted. All payments are done through Stripe over SSL
Retail: Payment is due at time of purchase.
Wholesale: Payment for half of your order is due when Rachelle Rose Designs goes into production. The other half is due upon delivery of goods.
Custom: Payment for half of your order is due when Rachelle Rose Designs goes into production. The other half is due upon delivery of goods.
TERMINATION OF AGREEMENT
Rachelle Rose Designs reserves the right, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Services, at any time and for any reason without prior notice or liability. We reserve the right to change, suspend, or discontinue all or any part of the Services at any time without prior notice or liability.
Retail: Rachelle Rose Designs has the right to cancel an order if the item is no longer in stock or the customer does not pay in full.
Wholesale: Rachelle Rose Designs has the right to cancel an order if materials are not available to produce the garments or accessories as ordered; if Rachelle is ill or has any type of emergency that restricts her ability to produce the items; if the business cannot pay for the balance of the order or if the business that ordered from her is unpleasant to work with.
Custom: Rachelle Rose Designs has the right to cancel an order if materials are not available to produce the garments or accessories as ordered; if Rachelle is ill or has any type of emergency that restricts her ability to produce the items; if the party cannot pay for the balance of the order or if the party that ordered from her is horrible to work with.
You may be entitled to a return within 7 business days. The purchaser must contact Rachelle Rose Designs & receive a return authorization number or the item will be shipped back or refused. Item must be unused and in original packaging with all tags.
If you have a problem with anything, please talk to us! If you really can’t fulfill your agreement, please contact us and we will work it out. Please be honest and kind, we will work with you.
All orders are shipped USPS. For international shipping, the purchaser is subject to all VAT & customs fees. If Rachelle Rose Designs grants a return or exchange, the purchaser is responsible for shipping charges back to Wyoming.
Retail: Please allow 1-3 days for items to ship. We know you are excited about getting your order so we will make sure to ship it as soon as possible.
Wholesale: Time of delivery will be dependent on the size of the order and if the goods are in house or need to be produced. Delivery will be agreed upon with the order is placed.
Custom: Time of delivery will be dependent on the type of order. Delivery will be agreed upon with the order is placed.
PLEASE BE KIND!
Rachelle Rose Designs is a small, local business with all products made by hand in the USA. We don't respond well to threats and fits. If you have a problem with a product purchased, please treat us with respect and we will work with you. We respect our fellow human beings, and if you don’t treat us with that same kindness, we will be very strict about our policies. Kindness matters to us. <3
All personal information you provide us with or that we obtain will be handled by Rachelle Rose Designs. The personal information you provide will be used to ensure deliveries to you & the credit assessment. The information you provide is only available to Rachelle Rose Designs. You have the right to inspect the information held about you. You always have the right to request Rachelle Rose Designs to delete or correct the information held about you. By accepting the Rachelle Rose Designs Private Policy, you agree to the above.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser, to provide certain features, and to allow storage of items in your shopping cart between visits. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Please note that your use of this “Site” constitutes your agreement to follow and be bound by the following terms & conditions. If you do not agree to these terms, please do not use this Site. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still finds you to these terms. Rachelle Rose Designs reserves the right, in its sole discretion, to change, modify, update or otherwise alter these terms and conditions at any time. Such changes or modifications shall become effective immediately upon the posting thereof. Your use of our Site following any such changes or modifications constitutes your agreement to follow and be bound by the revised terms and conditions. Since Rachelle Rose Designs may revise this Agreement at any time, we encourage you to please review the terms and conditions every time you use this site.
You may use this site for legitimate shopping purposes only. You may not harm the Site in any way or otherwise use the Site in any improper manner, including, but not limited to hacking into the Site's systems, spoofing or faking e-mail headers or slowing or stopping the functionality of the Site.
RESTRICTED USE OF MATERIALS
The Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.
Except as otherwise expressly provided, this site, and all contents and all products and services are provided on an “as is” basis. ALL PURCHASES ARE “AS IS, WHERE IS.” THAT MEANS Rachelle Rose Designs HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY
Rachelle Rose Designs does not warrant that (1) the contents of this site will be accurate, reliable or free of error (2) that this site or the server that makes it available are free of viruses or other harmful components or (3) that your use of this site will be without interruption.
Neither Rachelle Rose Designs nor its affiliated or related entities or it vendors or content providers shall be liable to any person or entity for any direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise) injury, claim or liability of an kind or character whatsoever based upon or resulting from you’re your use or inability to use the Site or any information or materials provided on the Site.
You agree to indemnify, defend, and hold harmless, Rachelle Rose Designs, the Site, its affiliates, parents, and their respective officers, directors, employees, agents, licensors, shareholders, representatives, and third party providers to the Site from and against all third party claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. Rachelle Rose Designs reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Rachelle Rose Designs in asserting any available defenses.
JURISDICTION AND GOVERNING LAW
The Site is intended for residents of the United States only. No software from the Site may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.
DENIAL OF ACCESS